Frequently asked questions
Last updated October 8, 2026
How do I create an account?
Choose Sign up, enter your details and confirm your email with the code we send you. You must be 18 or older.
How do I deposit?
Open your wallet, choose Deposit, pick a payment method and an amount. Your balance updates as soon as the payment is confirmed.
How do I withdraw?
Open your wallet and choose Withdraw. The amount is held while our team reviews the request, then it is paid to the method you chose. You can cancel a request while it is still in review.
Can I try games for free?
Yes. Most games have a demo mode that needs no account and uses play money.
How do I protect my account?
Turn on two-factor authentication under My account. You can also see every device that is logged in and log them out.